FAQs

General Questions

  • We offer personalized vacation planning, including itinerary creation, booking accommodations, flights, activities, and travel consultation.

  • We save you time, reduce stress, and provide insider knowledge to create a seamless, customized experience based on your preferences and budget.

  • After an initial consultation to discuss your travel goals, we’ll research and design an itinerary, confirm bookings, and provide support before and during your trip.

  • Yes, we specialize in both domestic and international travel planning.

  • We offer The Mini Experiences to assist with your vacation planning and add-on options if you need further assistance!

Cost and Payments

  • The initial consultation is free. This helps us understand your needs and determine how we can assist you.

  • Yes, a deposit may be required to secure your bookings and begin planning. The amount will depend on the scope of the trip.

  • Our service fees are non-refundable once planning has started, but refunds for travel arrangements depend on the policies of the providers.

  • We accept major credit cards, debit cards, and most online payment platforms like PayPal.

Planning & Customization

  • We plan everything from family vacations and romantic getaways to group trips, adventure travel, and luxury vacations.

  • Yes, we can plan group travel and corporate events, handling logistics, group discounts, and more.

  • We will gather all of your wants and needs during the consultation and we will handle the rest! Sit back, relax and prepare for The Experience!

Booking and Policies

  • We can handle accommodations, transportation, tours, and more. You are responsible for your own flights.

  • Cancellation or change policies depend on the service providers. We’ll assist you in navigating the process and minimizing fees where possible.

  • We don’t sell travel insurance but can recommend reputable providers to protect your trip.

  • Yes, we can book flights or help you find the best options.

  • We’ll assist you in rebooking and making alternative arrangements.

Destination Information

  • Yes, we provide suggestions based on your interests, budget, and travel style.

  • Yes, we specialize in creating memorable wedding and honeymoon experiences.

  • Yes, we can plan and book cruises tailored to your preferences.

Support During Travel

  • We offer ongoing support and can help resolve issues, such as missed connections, delays, or unexpected changes.

  • You can reach us via email or phone during business hours. Emergency assistance is available 24/7.

  • Contact us immediately, and we’ll guide you on how to replace lost documents or provide digital backups if you’ve shared them with us.